These terms govern your subscription to THE AVAS. By signing up, you agree to the terms below. If you have any questions, reach out anytime — we keep things simple and transparent.

  1. 1

    Billing & Renewal

    Billed monthly in advance; auto-renews; price locked at signup rate.

  2. 2

    Cancellation

    Anytime via dashboard or email; effective at end of current billing month; no fees.

  3. 3

    Money-Back Guarantee

    Full first-month refund if unsatisfied within first 14 days of a paid plan.

  4. 4

    Fair Use

    Plan hours are dedicated, tracked, and reported weekly. Unused hours expire monthly; Platinum may roll over up to 10% of monthly hours.

  5. 5

    Response Guarantee

    Gold & Platinum include best-effort 5-minute response to new inbound leads during agreed business hours. Excludes outages and incorrect lead data.

  6. 6

    Data & Confidentiality

    All client data remains client property. NDA available on request. No third-party sharing. Data export provided within 30 days of cancellation; VA access revoked at termination.

  7. 7

    Client Responsibilities

    Client provides timely CRM access and responds to VA queries. SLAs are void without access.

  8. 8

    Service Pause

    Up to 2 weeks vacation hold per year on monthly plans.

  9. 9

    Liability

    Capped at fees paid. No legal, tax, or financial advice is provided.

  10. 10

    Third-Party Tools

    Client is responsible for own CRM/software subscriptions.

  11. 11

    Price Changes

    30-day written notice before any change to active subscriptions.

© 2026 THE AVAS — Support For Real Estate Professionals. These terms are effective as of your signup date and remain in effect for the duration of your subscription.